Knowledgebase
Recommender Not Receiving Recommendation or School Report Requests
Posted by on May 21, 2016 11:45 AM

Question:

I have sent a recommendation request to my recommender but they have not received it. What should I do?

Answer:

Please check that you have the correct email address. If correct, please have them check their Spam folder.

Make sure the recommender is not blocking email from applywithus-do-not-reply@gatewaytoprepschools.com as spam. They should add the email address to their contact list.

Once you are sure they are not blocking applywithus-do-not-reply@gatewaytoprepschools.com, you may wish to resend the request by pressing the resend icon, which looks like two arrows forming a circle.

If the recommendation request is still not received, please ask the recommender for a different email address (perhaps from gmail, yahoo or hotmail) or send the request to your own email address and then forward the request to the recommender.