Knowledgebase
Wrong Recommender Accepted/Started Request
Posted by on 29 November 2018 05:57 PM

If you have a recommender who accepted a recommendation request or started the recommendation, but she or he should not be the one to complete this recommendation, please follow these steps:

  1. Go to Part 3 tab
  2. Find the recommendation that has an error
  3. Click the red "x" button to cancel the recommendation

Upon cancellation you will be able to request a new recommendation from someone else.