Knowledgebase
PDF Uploads
Posted by on January 31, 2019 11:52 AM

If you are having difficulties uploading a file, please make sure of the following:

  • The file is a PDF file with a .pdf extension
  • The file size is less than the specified limit (You may lower the resolution to reduce the file size if a scanned document)

The usual file-size limit is 1MB.

It is possible that your file still cannot be uploaded even if it meets the above criteria. If this is the case, please try another program to create the PDF or send the document directly to the institution.