Knowledgebase
Knowledgebase
PDF File Does Not Upload
Posted by Brian E on 07 January 2013 03:06 PM

If you are attempting to upload a PDF and it gives an error or will not upload, the file may not be valid. You can save the PDF as another version or Print to PDF and attempt to upload the file again. Saving the file with official Adobe Acrobat software should also create a valid file.

If the file still does not upload, send a "Feedback" ticket with the PDF attached and a team member may be able to convert the file for you.

Your file must be less than 1MB.